This policy describes what we do with personal information we collect from you and the ways in which we may collect that information.
We may collect information from you through your use of our website, when you request information from us or engage our legal or other services, or as a result of your relationship with one or more of our clients.
By using any of our services including our website and by providing us with any personal information, you are consenting to the use of your personal information as set out in this policy. Please do not send us any personal information if you do not want your personal information to be used in this way.
Information collected through our website or apps
A number of facilities on our website invite you to provide us with personal information, for example, the vacancy application facility in the "Careers" section of our website and our email queries facilities. The purpose of these facilities is apparent at the point that you provide your personal information and we only use your information for those purposes.
We may also automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
What we use your personal information for
To provide and improve this website.
To provide and improve our services to you and to our clients including handling personal information of others on behalf of our clients.
· To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
To compile anonymous statistics, for example, website usage statistics.
To market our services.
To manage our relationship with you and our clients.
To fulfil our legal obligations.
To resolve complaints and handle requests and enquiries.
To prevent, detect and investigate crime, including fraud and money-laundering, and analyse and manage commercial risks.
For the purposes of recruitment.
For other legitimate business purposes.
Protection of your information
We apply the highest standard of security when it comes to hosting and protecting information.
We do not sell, rent, distribute or otherwise make personal information commercially available to any third party, except as described in this policy or with your prior permission.
Sharing information across our worldwide network
Any information that you provide to us may be shared with and processed by any member of our group, including our subsidiaries, our ultimate holding company and its subsidiaries and certain of our service providers. This may entail a transfer of your information from a location inside Singapore to a location outside Singapore, or from outside Singapore to a location inside Singapore. The level of information protection in certain countries may be less than that offered in Singapore, however we have procedures in place to ensure the protection of your information.
Transferring information when there is a change to our business
If in the future we re-organise, transfer or sell all or part of our business we may need to transfer your information to new entities or to third parties through which our business will be carried out.
Information that you send to us in electronic form may not be secure and, unless otherwise agreed in writing, will not be treated as confidential.
While it is unlikely, we may be required to disclose your information to comply with legal or regulatory requirements. We will use reasonable endeavours to notify you before we do this, unless we are legally restricted from doing so.
Under applicable data protection legislation we must ensure that your personal information is accurate and up to date. Therefore, please advise us of any changes to your information.
You are entitled to request details of the information we hold about you and to have it rectified or deleted as required by applicable data protection legislation. For more information please send an email to email@example.com.
If you do not want to receive information from us
If you receive marketing materials from us, you may withdraw your consent for us to send these to you at any time and free of charge by sending an e-mail to firstname.lastname@example.org or mail to PDP Compliance Officer, 1 Temasek Avenue, #38-01, Millenia Tower, Singapore 039192.
1 July 2014